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Ask about modules, workflows, rollout, and school software evaluation. Answers use public Schoolyi guides and link back to the source material.

Answers are generated from public Schoolyi guides, glossary, module pages, and product documentation at /docs - not from private school data. For a tailored quote, contact us.
42 answered questions
Answers to the questions schools ask most
Written answers covering what the platform does today, including where it does not fit. Each answer links to the page that covers the topic in depth.
Platform and getting started
What Schoolyi covers, how the modules relate, and what a school needs before starting.
- What is Schoolyi?
- Platform overview
Schoolyi is school management software for day schools. It connects admissions, student records, class and section structure, timetables, attendance, assessments and report cards, fees and receipts, staff records, and family portals on one shared academic calendar with role-based access.
The point of running them together is that a change in one place, such as a new section or a corrected fee, reaches the other modules without an export and re-import.
- What kind of school is Schoolyi built for?
- Platform overview
Day schools running a defined academic year with class and section structure, scheduled fee cycles, and staff who need role-separated access. That covers most K-12 private, international, and independent schools.
It is a weaker fit for higher education credit systems, for boarding operations that need residential management, and for single-teacher or micro-school setups where the administrative overhead outweighs the benefit.
- Do we have to adopt every module at once?
- Implementation guides
No, and we would advise against it. Most schools start with the one or two workflows carrying the most manual work, usually fees or admissions, run those through a complete cycle, then extend.
The modules share a student record, so a phased rollout does not mean maintaining separate systems: the later modules read the data the earlier ones already established.
- Why does the academic calendar matter so much?
- Academic calendar setup
The academic calendar is the source of truth for term boundaries, holidays, and working days, and several modules read from it. Attendance percentages, fee due dates, leave calculations, exam scheduling, and scheduled jobs all depend on which days count as working days.
Configuring the active academic year and syncing holidays is therefore the first setup step, before attendance or fees go live.
- Is there a mobile app?
- Platform overview
Schoolyi runs in the browser on phones and tablets, and there is an Android app for families and staff.
The web experience is the full product; the app is a convenience wrapper around the same account and permissions, so nothing is available in one and missing in the other.
Admissions and enrolment
Moving an enquiry through application, offer, and enrolment without re-entering the same details.
- How does the admissions workflow work?
- Admissions software
An enquiry is captured with the applicant and guardian details, moves through the stages your school defines, and on acceptance becomes an enrolled student without the office re-typing anything.
The record created at enquiry is the same record that carries through to the class roster, so the student identity used in attendance and fees originates in admissions rather than being created again.
- Can parents apply online?
- Admissions software
Yes. Applications can be submitted through a public form that feeds directly into the admissions pipeline, with document upload where your process requires it.
The office sees submissions in the same place as enquiries taken by phone or in person, so there is one queue rather than one per channel.
- How are siblings and existing families handled?
- Parent and guardian linking
Guardians are records in their own right, linked to each of their children.
A second application from an existing family attaches to the guardian already on file rather than creating a duplicate, which matters later for communication and for sibling concessions on fees.
- What happens with mid-year admissions and transfers?
- Parent and guardian linking
A student enrolling mid-term is placed into the current academic year and section, and fee obligations are calculated from the enrolment date rather than the start of the year.
Transfers out retain the historical record, including attendance and results already recorded, so the student can be reported on after leaving.
- Can we report on the admissions funnel?
- Admissions software
Yes.
Because enquiries, applications, offers, and enrolments are stages on the same record rather than separate lists, you can see counts and conversion at each stage for the current cycle, and compare against the equivalent point in a previous year.
Student records and attendance
The single student record, class and section structure, and how attendance is captured and followed up.
- What is held in the student record?
- Student information system
Identity and contact details, guardian relationships, current class and section, enrolment history, attendance, assessment results, fee position, and documents attached during admissions.
It is one record read by every module rather than a copy per module, which is why a correction made once does not need repeating.
- How is attendance recorded?
- Attendance management
A class teacher opens their class and marks the register for the day or period, depending on how your school operates. Percentages are calculated against working days from the academic calendar, so holidays and non-instructional days do not depress the figures.
Absence patterns are visible without exporting to a spreadsheet.
- Can we take period-wise attendance rather than daily?
- Attendance marking
Yes. Attendance can be captured per period against the timetable, or once per day, depending on what your school needs.
Period-wise is usual in secondary settings where students move between subject teachers; daily is usual in primary. Both feed the same percentage calculation.
- How do we restructure classes between academic years?
- Student roster and structure
Class and section structure belongs to an academic year, so the next year is set up alongside the current one rather than by overwriting it.
Students are promoted into the new structure, and the previous year keeps its rosters, attendance, and results intact for historical reporting.
- Who can see a full student record?
- Security and data access
Access is by role. A class teacher sees the students they teach, a registrar sees admissions and enrolment data across the school, finance sees fee position without needing assessment detail, and parents see only their own children.
Roles are configured during setup, and the intent is that each person sees what their job requires and not more.
Academics, exams and report cards
Timetables, assessment structure, grading, and publishing results to families.
- How do timetables work?
- Timetable software
A timetable assigns subjects, teachers, and periods to each section for the academic year, and downstream modules read from it: period attendance registers, teacher workload views, and substitute cover.
Changing a timetable entry updates the register the affected teacher opens rather than requiring a parallel notification.
- How are exams and assessments structured?
- Exam management
You define assessment types, weightings, and grading scales for the academic year, then schedule instances against subjects and sections.
Marks entry is by the subject teacher, aggregation follows the weightings you configured, and the resulting grades feed report cards without a separate calculation step.
- Can we use our own grading scale?
- Gradebook and grading scales
Yes. Grading scales are configured per school, including letter grades, points, percentage bands, or descriptive scales, and more than one can exist where different curricula or year groups need different treatment.
The scale is part of the academic year configuration, so changing it later does not rewrite historical results.
- What happens when a published result has to be corrected?
- Assessments overview
The correction is made against the assessment record, the aggregation recalculates, and the report card reflects the new value. Because the change is recorded rather than overwritten silently, the school can see that a correction occurred and when.
This is worth testing during evaluation, because it is a common workflow that many platforms handle poorly.
- How are report cards produced and published?
- Report card software
Report cards are generated from recorded assessment data against the template and grading scale you configured, reviewed before release, and then made visible to families through the portal.
Generation reads existing marks rather than requiring a separate compilation exercise, which is where most of the manual effort traditionally goes.
Fees, payments and finance
Fee structures, concessions, invoicing, reconciliation, and what leaves the platform for your accounts.
- How are fee structures set up?
- Fee management
You define fee heads and the schedule on which they fall due, applied by class, section, or student category as your school requires.
The structure belongs to an academic year, so next year’s revision is configured alongside the current one and historical invoices continue to reflect the rates that applied when they were raised.
- Can we handle concessions, scholarships, and sibling discounts?
- Fee management
Yes. Concessions are applied to a student against a fee head, either as an amount or a proportion, and flow through to the invoice and the receipt the family sees.
Because the adjustment is recorded on the record rather than applied by editing an invoice by hand, the reason and the approver remain visible later.
- What payment methods are supported?
- Online payments
Payments recorded at the office, including cash, cheque, and bank transfer, are supported directly, and online collection is available through payment gateway integration.
Which gateways are practical depends on your country and banking arrangements, so this is worth confirming for your specific setup rather than assuming.
- How do we track arrears and follow up?
- Fee management
Outstanding balances are visible per student, class, and school-wide against due dates from the fee schedule, so a follow-up list is a view rather than a monthly reconciliation exercise.
Reminders can be sent to guardians through the communication module using the same balance data.
- Does Schoolyi replace our accounting system?
- Fees and finance
No. Schoolyi handles fee billing, collection, receipts, and the school-side reporting on those, and it exports for your accounting package.
It is not a general ledger and does not perform statutory financial accounting. If you need automatic double-entry posting into a specific accounting system, treat that as an integration requirement to scope explicitly rather than an included feature.
Staff, HR and payroll
Staff records, roles and permissions, leave, and the payroll boundary.
- What staff records does Schoolyi hold?
- HR and staff records
Identity and contact details, role assignments, subject and class allocations, and leave records.
Role assignment is the same mechanism that governs permissions, so the record of what someone does and the access they hold do not drift apart.
- How do roles and permissions work?
- Security and data access
Permissions are granted through roles rather than per person, and a member of staff can hold more than one role where the job requires it.
That covers the common case in smaller schools of one person handling both admissions and finance, without resorting to giving them full administrator access.
- Is staff leave management included?
- HR and staff records
Yes. Leave is requested, approved, and recorded against the staff record, and entitlement calculations read working days from the academic calendar so term breaks are treated correctly.
Approved leave is visible when arranging cover for affected periods.
- What does payroll cover, and what does it not?
- Payroll workflows
Payroll covers salary structure, recurring components, and payslip generation for school staff, using the attendance and leave data already in the system. It does not calculate country-specific statutory deductions for every jurisdiction, and it does not file returns.
Confirm the specific tax and social contribution requirements for your country during evaluation.
- Can teachers be limited to their own classes?
- Security and data access
Yes, and that is the default position. A teacher sees the students in the classes and subjects assigned to them, marks their own registers, and enters marks for their own subjects.
Cross-school visibility is a separate permission granted to leadership and office roles.
Families and communication
What parents and guardians can see and do, and how the school reaches them.
- What can parents see in the portal?
- Parent portal
Their own children only: attendance, published results and report cards, fee position and receipts, school announcements, and messages from the school.
Nothing about other students is visible, and results are visible only after the school publishes them rather than as marks are entered.
- How does the school communicate with families?
- School communication
Announcements and targeted messages are sent from the school to selected audiences, addressed using the guardian records already attached to students rather than a separately maintained contact list.
That removes the usual problem of a message going to an address that admissions updated three months ago.
- Do parents with several children need separate accounts?
- Parent portal
No. A guardian has one account linked to each of their children, and switches between them in the portal.
This is why guardian deduplication during admissions and migration matters: a family split across two records ends up with two logins and two sets of notifications.
- Can Schoolyi run our public school website?
- School website CMS
Yes. A public school website can be published from Schoolyi, drawing on the same data for announcements and calendar information rather than being maintained as a separate site that drifts out of date.
It is intended for a straightforward school site, not as a general-purpose content management system.
- What languages does the family-facing experience support?
- Platform overview
The interface is available in several languages, and the public marketing site is translated where the translation has been reviewed rather than machine-generated.
If a specific language matters for your parent community, confirm its current coverage during evaluation instead of assuming full parity with English.
Data, security and rollout
Migration, access control, hosting, exports, and how a school actually goes live.
- How does data migration work?
- Implementation guides
You provide student, guardian, staff, class structure, and fee data, usually as spreadsheets exported from your current system. The largest determinant of how smoothly it goes is source data quality: duplicate students, inconsistent guardian links, and fee heads that exist only in one person’s spreadsheet cost more time than the loading itself.
Cleaning before migration is time well spent.
- How long does implementation take?
- Implementation guides
For a single-campus school with reasonably clean data, plan four to eight weeks from decision to first live workflow, and a full academic term before every recurring cycle has run once in the new system.
Multiple campuses, accounting integration, or poor source data extend the first figure noticeably.
- Can we export our data?
- Trust and procurement
Yes. Student, attendance, assessment, and fee data can be exported for reporting and for your own records.
Establish the export formats and what is included before signing rather than after, because exit terms agreed at the start cost nothing and exit terms negotiated during a dispute cost a great deal.
- How is student data protected?
- Security overview
Access is role-based so staff see only what their role requires, passwords are stored hashed rather than recoverable, and traffic is encrypted in transit.
Because a school holds minors’ data, guardian contacts, and assessment records, it is reasonable to go further than a feature list: ask where data is hosted, who at the vendor can reach production, and how that access is logged.
- Does Schoolyi work offline?
- Platform overview
Schoolyi is a hosted web application and needs a connection for normal use. There is no full offline mode with local data capture and later synchronisation.
If your school has unreliable connectivity in the areas where attendance or marks are entered, treat that as a constraint to raise early rather than something to discover after go-live.
- How does pricing work?
- Pricing
Licensing is scoped to school size and the modules in use, and quotes are prepared per school rather than published as a fixed public price list, because migration scope and training needs differ substantially between schools of the same enrolment.
Ask for a quote that separates recurring licence cost from one-off implementation so the two can be budgeted independently.
- What support is available after go-live?
- Implementation guides
The period that matters most is the first complete run of each recurring task: the first fee cycle, the first attendance month, the first report card round. A team that has completed those in the new system is genuinely trained.
Agree named support cover through those first occurrences rather than through a fixed number of weeks.

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