Getting started
Timetable troubleshooting
Period grid, generation conflicts, publish, substitutes, and teacher schedule issues.
This getting started guide covers school software onboarding for K-12 day schools. Whether you are evaluating cloud school management software or configuring Schoolyi after go-live, you will find practical steps for school ERP go live checklist, migrate from Excel to school ERP - written for administrators and staff, not developers.
Last updated August 27, 2026
| Symptom | Check | Fix |
|---|---|---|
| Generator reports teacher double-booked | Teacher assignments and load | Review /teachers/assignments and /timetable/curriculum load; reduce periods or fix conflicting assignments. |
| Class has empty periods after generate | Curriculum map | Set periods per subject at /timetable/curriculum; ensure teacher-subject capability exists. |
| Teacher cannot see /my-timetable | Publish state | Grid must be published at /timetable; teacher needs assignments for that year. |
| Parents do not see timetable | Publish and portal | Publish grid; parent links child at /parents; view at /parent/timetable?childId=. |
| Substitute not appearing after leave approval | Leave with substitute | Approve leave at /leave with substitute selected; teacher checks My substitutes on /timetable. |
| Room or lab clash on grid | Room assignment | Edit period row to change classroom; check /laboratories for lab session overlaps. |
| Cannot open Generate tab | Role permissions | Generate/Configure tabs are leadership-only; teachers use View and My substitutes. |
Timetable setup workflow
- Set active academic year at /academic-year.
- Assign teachers to subjects at /teachers/assignments.
- Configure periods at /timetable → Generate.
- Map curriculum load at /timetable/curriculum.
- Generate or place periods manually; resolve conflicts.
- Publish at /timetable with a reason.
Common questions
Quick answers in plain language.
How do I publish a timetable to teachers and parents?+
Open /timetable, complete the draft grid, then Publish with a reason. Only published grids are visible to teachers (/my-timetable) and families. Unpublish to edit, then republish.
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