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Platform & access

Users and school settings

Identity and school-wide configuration screens, who may change each, and exactly how far multi-school support goes.

Platform & access guide for day and boarding schools.

Last updated August 29, 2026

Identity and school-wide configuration live under /users and /settings, and they sit underneath everything else. Fees, admissions and exams all assume the accounts, roles, grading scale and templates are already right, so work through these screens before rolling any of those out. User and role management is Platform Admin only; most settings screens open wider, to leadership and office administrators.

How far multi-school goes

One deployment can hold several schools, each with its own name, branding, settings, careers pages and website content, and the activity trail is scoped per school once more than one is active. That is the extent of it. A user belongs to at most one school; there is no membership table that would let one person work across two. Only Platform Admin can switch, using /settings/school-selector, and switching changes that administrator's own school assignment rather than opening a second context. Classes, academic years, fee structures, payroll and boarding records carry no school reference at all, so they are shared across every school on the deployment, and no report aggregates across schools.

User management flow

Screens

ScreenPathWhat you do thereWho
Users list/usersCreate, edit, deactivate, and bulk import from an Excel workbookPlatform Admin
User detail/users/[id]Change role, deactivate, review activityPlatform Admin
Roles/rolesCreate, rename and deactivate rolesPlatform Admin
Role detail/roles/[id]Read-only view of one role and its holdersPlatform Admin
Board profile/settings/board-profileApply a board preset for grading, calendar system and timezonePlatform Admin or Admin to apply
School information/settings/school-infoName, address, contact details, logo, board, map pinLeadership or Admin
Brandbook/settings/brandbookSquare mark, brand colours and typographyLeadership or Admin
Grading scale/settings/grading-scaleGrade letters, percentage cutoffs and grade pointsPlatform Admin or Admin
Notification preferences/settings/notificationsChannel and digest defaultsSigned-in staff
Message templates/settings/message-templatesFee, admission and notice compose templatesLeadership, Admin, or committee staff
Exam notifications/settings/exam-notificationsWhich exam events send mailPlatform Admin, Principal, Vice Principal
Library settings/settings/libraryLoan period, fine rules, self-requestLibrarian staff type or Platform Admin
Data quality/settings/data-qualityFour master-data counts with a link to each fixLeadership or Admin
Email test/settings/email-testCheck SMTP and send a test messagePlatform Admin or Admin
School selector/settings/school-selectorChange which school this administrator managesPlatform Admin only
Seed and demo data/settings/seedRun seed scripts for development and demonstrationsPlatform Admin only

Common questions

Quick answers in plain language.

Can one administrator manage two schools at the same time?+

Not simultaneously. A user record holds a single school, and /settings/school-selector reassigns that value for the signed-in Platform Admin. There is no side-by-side context and no membership of several schools, so working across two means switching back and forth.

If two schools share a deployment, is their data separated?+

Only partly. Branding, settings, careers content and the website CMS are per school, and the activity trail is scoped once more than one school is active. Classes, academic years, fee structures, payroll and boarding records carry no school reference, so those are shared. Plan on one school per deployment unless you have checked that the modules you rely on are among the separated ones.

Is there a group-level or central-office report across campuses?+

No. Every report runs against one school. There is no consolidated view that rolls several schools into a single figure, so a group office comparing campuses has to export each school separately and combine the results outside the product.

Related searches

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